Patients & Visitors
Your medical insurance is a private contract between you and your insurance company, but we will assist you in every way possible. Please bring your insurance cards with you when visiting the hospital or the clinic.
If you have medical insurance, Brodstone will process the insurance claim for you. The check will be sent directly to the hospital. Though the hospital does process the insurance claim for you, the ultimate responsibility for payment of your bill is yours. Should your insurance company fail to pay in full or you have no insurance, the balance is due 30 days after discharge or 30 days after insurance pays.
Your monthly statements include charges from Brodstone Memorial Hospital, Superior Family Medical Center or satellite clinics.
The hospital accepts VISA, Master Card, Discover, or will set up a payment plan if you cannot pay your account within 30 days. Brodstone Memorial Hospital is committed to providing charity care to persons who have healthcare needs and are uninsured, underinsured, ineligible for a government program, or otherwise unable to pay, for medically necessary care based on their individual financial situation. Request a Charity Policy brochure for more information.
You are charged for your room on the day of admission, but not on the day of discharge. Because the itemized billing shows the date the transaction was posted, entry dates on the statement may not always correspond to the date of the actual service.
Please bear with us if there is any mistake on your bill. Though we try diligently to minimize error, the large volume of patient transactions makes it impossible to assure you that we'll never make a mistake. If you have any questions, or find any errors, please contact our Business Office at (402) 879-3281, and we'll do our best to correct the situation. We appreciate your concern and your understanding.
MEDICARE AND MEDICAID
All inpatient and outpatient claims must be submitted by the hospital. Please bring your Medicare or Medicaid eligibility card to the hospital. Brodstone Memorial Hospital will file the patient's Medicare claim for hospital charges, and supplemental policies which the patient may have. Patients admitted under the Medicare plan are responsible for payment of the deductible, co-insurance, and any amounts not covered by Medicare.
Patients eligible under the Medicaid program should apply for benefits before coming to the hospital. Current monthly eligibility card should be presented at the time of admission. Medicaid patients are responsible for co-payment and those charges deemed by the Medicaid program to be unnecessary.
BRODSTONE MEMORIAL HOSPITAL IS CURRENTLY A PPO PROVIDER FOR THE FOLLOWING:
- Beech Street Corporation
- Connecticut General
- Mutual of Omaha
- Midwest Select
- Three Rivers
- Plains Health
- United Healthcare
- Health Concepts
- Preferred Plan
- Share Health
- Midlands Choice
- Private Healthcare Systems (PHCS)
- Government Employees Association
WHY DID I RECEIVE TWO BILLS?
Some hospital services provided to patients require consultation of a physician specialist such as a radiologist, surgeon, pathologist or a cardiologist. You will receive a separate statement from these physician specialists in addition to your hospital bill for hospital service.
Brodstone Memorial Hospital is committed to providing charity care to persons who have healthcare needs and are uninsured, underinsured, ineligible for a government program, or otherwise unable to pay, for medically necessary care based on their individual financial situation. Charity is not considered to be a substitute for personal responsibility. Patients are expected to cooperate with Brodstone Memorial Hospital's procedures for obtaining charity or other forms of payment or financial assistance, and to contribute to the cost of their care based on their individual ability to pay.
For more information concerning the Charity Policy at Brodstone Memorial Hospital please call the Hospital business office at 1-402-879-3281.